A wide range of special calling features are available from Western Telephone. Please send us an email or call us the main office at 605-598-6217 for pricing or to activate any of the features listed below
Automatic Recall *69
Automatic Recall lets you dial the last incoming call you received whether or not you answered the phone. When you activate Automatic Recall, the system tells you the directory number of the last incoming call and then gives you the choice of continuing the recall or ending the recall. If you recall and the line is busy, Automatic Recall will keep trying the number for up to 30 minutes.
Automatic Callback *66
Automatic Callback works like an enhanced redial button. If the line you are trying to reach is busy, the Automatic Callback keeps trying the number for up to 30 minutes. Once both lines are idle, you'll hear a special ring. When you pick up the handset, the system will ring the party you are trying to reach.
Call Number/ Name Delivery - Caller ID
Calling Number / Name Delivery identifies the number and name, if available, of the calling party. After the phone rings once, the caller's number and name appear on the display. The date and time of the incoming call is also displayed. Note: Display phone or display attachment required.
Caller ID on Call Waiting
This feature displays the name and number of the second caller while you are on a call.
Permanent Caller Number Blocking
Your phone number will be displayed on every call you make to those who subscribe to Caller ID. This option will block your number from displaying on Caller ID boxes. If you wish to have your number/name display you must dial *67 before making the call.
Call Forwarding
Call Forwarding allows you to send your calls from your home phone number to another number. When Call Forwarding is activated, your phone will signal with a short ring each time it forwards a call. You can make outgoing calls but you cannot receive incoming calls, unless you deactivate Call Forwarding.
Call Forward Busy Line
This feature allows you to forward a call to another number if your phone line is busy. You can forward to another telephone number or to voicemail.
Call Waiting / Cancel Call Waiting
While you are on the phone, Call Waiting notifies you when another caller is trying to reach you. By simply pressing the switch hook or the flash button on your phone, you can place one caller on hold and speak to the second caller. Cancel Call Waiting *70 allows you to temporarily deactivate Call Waiting so that you can ensure no interruptions during an important phone call. This feature can be used to deactivate Call Waiting during the use of a fax machine or computer modem.
Change Number Announcement
If you disconnect your phone and would like an announcement stating your new number.
Selective Call Acceptance
Selective Call Acceptance stores up to ten directory numbers from which you will accept calls. An incoming call from a number not on your list will receive a message stating that you are not taking calls at the moment.
Selective Call Rejection
Selective Call Rejection allows you to selectively program a list of up to ten directory numbers that you want rejected or blocked when they call you. The rejected or blocked caller receives a message informing them that you are not taking calls. Your phone will not ring.
Toll Restriction with PIN
This feature allows you to control each outgoing long distance call with a PIN number. Enter ** and your PIN, then place a 1+ or 0+ call. If you do not know the PIN, you cannot make a long distance call.
Toll Restriction
Toll Restriction allows you to block all long distance calls, including 800 and 0+ calls. You may also choose an option that blocks only direct dialed calls.
900 Block
Prevents anyone from calling a 900 number from your telephone.
Teen Line
This service allows you to have a second telephone number assigned to your existing line. All incoming calls on the second line will have two short rings, so the customer can distinguish between which line is being called. If you have call waiting and are on a call, you will hear two short beeps if the incoming call is on the teen line number.
Voice Mail
Eliminates the need for an answering machine. Gives you the ability take a message while on a call. Multiple mailboxes can be set up for a single line.
3 Way Calling
The feature allows you to add a third person to your phone conversation.
Speed Calling 8 & 30
Speed Calling lets you program your phone to dial a complete 7 or 10 digit
phone number by entering just a two digit code. Speed Calling is available in a short list (8 numbers) or in a long list (30 numbers). You can easily change between the short and long lists by calling the phone office.
Hunt Group
This feature requires two or more telephone lines going into one location. When the main line is in use and another call comes in, the hunt feature will send the call to an available line.
Wake Up Service
To enter a wake up call, dial *76 and wait four seconds for two short tones. Dial in the desired call back time using 24 hour military time. As an example, 6:00a.m. would be entered as 0600 and 6:00p.m. would be entered as 1800. Wait four seconds for 2 short tones, then hang up the phone.
